Monmouth County Human Services Needs Assessment Overview - April 2017
Monmouth County Human Services Needs Assessment Full Report - April 2017

The Monmouth County Board of County Commissioners established the A mother hugs her daughter Monmouth County Department of Human Services in 1987. It reflects a long standing commitment by the Board of Chosen Freeholders to address the needs of our most vulnerable citizens and those of us who may be struggling with an unexpected event and don't know where to turn. Over 140,000 Monmouth County residents receive one or more services from our department each year.

It is the mission of the Monmouth County Department of Human Services to enhance the quality of life of people in Monmouth County through the planning, purchasing and delivery of human services by highly effective employees in partnership with public and private organizations. We are committed to providing service with respect, care and accountability.

In 2016, Monmouth County sponsored a Human Services Needs Assessment to provide a critically needed look at its current strengths, needs, aspirations, service gaps and resources. It would offer a roadmap for improvement to serve all County residents more effectively.

In light of Monmouth County’s changing demographics, the Needs Assessment found that many residents still struggle to meet basic needs, and identified eight key human service issues, or “Hubs” of opportunity. The Needs Assessment made the following recommendations:

  • Help County residents learn about services and how to access them through information sharing, education and resource navigation
  • Mobilize impactful use of the County’s rich resources through public/private partnerships for integrated human service planning, funding and delivery
  • Address unmet service needs through an integrated planning process, and meet larger, long-term challenges through advocacy and new service approaches
In response, the Monmouth County Board of County Commissioners formed Monmouth ACTS (Assisting Community Through Services), an innovative public-private partnership between Monmouth County government and its human services stakeholder community, in 2018 to carry out these recommendations. Monmouth ACTS was officially launched in 2019.

Learn more about Monmouth ACTS and it’s goal of “Serving You Better. Together.” Visit

The Department consists of nine divisions: 

  • Board of Health
  • Division on Aging, Disabilities and Veterans Services
  • Division of Behavioral Health
  • Office of Monmouth ACTS
    • Contract Administration
    • Human Services Advisory Council
    • Office of Youth Services Planning
  • Division of Social Services
  • Division of Child and Youth Services      
  • Mosquito Control Division
  • Office of the County Adjuster
  • Workforce Development Board

The Department is directly accountable to the Deputy County Administrator and County Administrator.

We are pleased to have you visit our web site for specific information regarding our divisions. Note the side bar to the left listing the divisions and key service areas. You may click on a specific division for additional information. Thank you for your interest in the Department of Human Services.

Contact Information
Monmouth County Department of Human Services
P.O. Box 3000
Kozloski Road, Freehold, NJ 07728
Tel. 732-308-3770
FAX 732-431-7412

Due to confidentiality and HIPAA federal and state regulations, you need to include a telephone contact number and/or address when you email us. No responses by the County potentially revealing Protected Health Information can be made via e-mail.

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